Our Shipping Policy was last updated 18th April 2022
Thank you for shopping at Fitness & Gym Equipment Online Store Malaysia – Desire Gym.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Shipping Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Desire Lifestyle Sdn Bhd.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to Fitness & GYM Equipment Online Store, accessible from Fitness & Gym Equipment Online Store Malaysia – Desire Gym.
- “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at Fitness & Gym Equipment Online Store Malaysia – Desire Gym]. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
DesireGYM choose GD Express Sdn Bhd (GDex) and J&T Express as our shipping suppliers.
Delivery delays can occasionally occur.
Shipment to P.O. boxes
Fitness & Gym Equipment Online Store Malaysia – Desire Gym ships to addresses within the West Malaysia and East Malaysia addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Fitness & Gym Equipment Online Store Malaysia – Desire Gym is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Fitness & Gym Equipment Online Store Malaysia – Desire Gym is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about our Shipping Policy, please contact us:
By send a message to our WhatsApp: Share on WhatsApp
By sending us an email: firstname.lastname@example.org